CASE MANAGER

Job Details

Job Location

Callen-Lorde Community Health Center - Manhattan - New York, NY

Position Type

Full Time

Education Level

High School

Salary Range

$28.00 - $28.00 Hourly

Travel Percentage

None

Job Shift

Day

Job Category

Health Care

Description

Join Callen-Lorde Community Health Center, a leading LGBTQ-focused health center, as a Case Manager. We are seeking a compassionate and dedicated professional to support our diverse patient population in accessing comprehensive healthcare services.

Responsibilities:

• Conduct comprehensive assessments of patients' needs, creating individualized care plans.

• Collaborate with healthcare providers and community resources to ensure a holistic approach to patient care.

• Advocate for patients' rights and coordinate access to LGBTQ-affirming services.

• Facilitate support groups and educational sessions on relevant health topics.

• Maintain accurate and confidential case records, ensuring compliance with HIPAA regulations.

• Provide crisis intervention and emotional support to patients facing challenging situations.

• Collaborate with multidisciplinary teams to enhance patient outcomes.

Qualifications

Education, Experience• High school diploma or GED preferred.• In the absence of education credentials, experience in social services, case management, and/or health care will be considered.• Familiarity with LGBTQIA, HIV and health-related issues and community resources.• Strong computer competency, including knowledge of Electronic Medical Records, Computerized Appointment/Billing Programs and other Microsoft Office Programs.• Strong customer service orientation.

Desired Characteristics, Skills• Ability to work with diverse populations, ability to handle multiple, simultaneous tasks.• Ability to work independently yet be team focused. • Ability to remain calm, focused, and helpful under stress.• Knowledge of Microsoft office programs and utilization of these tools for scheduling and communication. • Strong communication and interpersonal skills.• Available for early morning, evening, and/or weekend shifts. • Commitment to the mission of Callen-Lorde’s Diversity, Equity and Inclusion initiatives.• Bilingual (Spanish/English) preferred.• Commitment to the mission of Callen-Lorde.