Description THE SALVATION ARMY MISSION: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus and to meet human needs in His name without discrimination. EDUCATION AND WORK EXPERIENCE: BA degree in Social Work or Psychology preferred. 1-3 years progressively responsible experience in case management. Demonstrates expertise in: human services, case management, community building and cooperation in congregate living environment(s), data collection/entry and reporting skillset, and time management. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Self-starter Team player Detail oriented Strong use of the English language in verbal and written communication (spelling - 90%; grammar - 85%) Capable telephone skills Ability to work in a fast-paced and flexible environment Maintain composure under pressure Strong analytical and research skills Proficient typing skills (60 WPM) General knowledge of business protocols Strong commitment to keeping client information confidential Broad and current knowledge of community-based resources (E.g. housing, employment placement services, access to medical/dental services, etc.) Possession of a Washington State driver's license and has the ability to meet The Salvation Army's driving requirements Ability to successfully complete The Salvation Army's Protecting the Mission training Must successfully pass the background/reference check process Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and children Complete blood borne pathogen training within 90 days of employment SOFTWARE-RELATED SKILLS: Microsoft Word, Excel, and Outlook required Working knowledge of integrated database applications and ability to use new software programs with basic training SCOPE OF POSITION: This Case Manager position provides care for our Charis Place Program and our Pathway of Hope Program. Charis Place is a sober living program for men and Pathway of Hope is a case management program for families. The Case Manager will schedule regular meetings with program participants to assist in goal setting and successful program completion. Regular meetings with the corps officers, resident manager, and Social Services Coordinator to assess client progress will also be expected. Participation on the Charis Place Oversight Committee will be on an "as-needed" basis. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide intensive case management including all or part of a comprehensive assessment, case management, service authorization, information, and referral necessary for program participants to develop and pursue an effective and mutually agreed upon case plan. Provide personal direct services in unusually complex situations as required by unique circumstances. Provide case management for program participants with varying degrees of vocational, social, cultural and/or medical impairments hindering self-sufficiency. Assess and determine employability, job readiness and/or vocational education and training needs. Create, implement, monitor, and modify case plans for achieving client economic and social self-support. Provide formal and informal referral service to community resources, case management services in a multidisciplinary approach to service delivery. Coordinate services with other agencies such as mental health, employment security, substance abuse programs, vocational rehabilitation, and developmental disabilities. Provide formal or informal referrals to community service networks with key aging and adult community services. Personal case load will include program participants who have hi